Quality quotes

Almost all quality improvement comes via simplification of design, manufacturing... layout, processes, and procedures. Tom Peters

Be a yardstick of quality. Some people aren't used to an environment where excellence is expected. Steve Jobs

In their search for quality, people seem to be looking for permanency in a time of change.
John Naisbitt

Quality has to be caused, not controlled. Phil Crosby

Quality is everyone's responsibility. W. Edwards Deming

Quality is never an accident; it is always the result of intelligent effort. John Ruskin

Quality is not an act, it is a habit. Aristotle

Quality is remembered long after the price is forgotten. Gucci

Quality isn't something that can be argued into an article or promised into it. It must be put there. If it isn't put there, the finest sales talk in the world won't act as a substitute. C.G Campbell

Quality is the result of a carefully constructed cultural environment. It has to be the fabric of the organization, not part of the fabric. Phil Crosby

Quality means doing it right when no one is looking. Henry Ford

The bitterness of poor quality remains long after low pricing is forgotten! Leon M Cautillo

There is one rule for the industrialist and that is: Make the best quality of goods possible at the lowest cost possible, paying the highest wages possible. Henry Ford

The result of long-term relationships is better and better quality, and lower and lower costs. W. Edwards Deming